Bad service, No communication.

I'm disappointed with Samsung. <br> <br> I've gave them my daughter's tablet to fix it under warranty. After 2 day of struggling to get hold of them, yesterday the told me that the mother board needs to be replaced and the tablet was bought in Zimbabwe so they have to claim the warranty in Zimbabwe. I did not buy the tablet in Zimbabwe I bought it in South at House and Home Africa and I've got proof of purchase. I've send them the proof nothing happening and my daughter does not submit school work because of Samsung. They don't communicate and they don't answer their landline.