CB
Candice B
1 reviews | Active since Sept 2019
18 Sept 2019, 10:01
Bad Service from Samsung
I have never experienced such bad service in my life, Samsung is truly disgusting to their customer and they do not honor their warranties!!!!! Their customer service is terrible and they make no effort to follow up with their customers with feedbac****! All they care about is making money they do not care about keeping their customers happy!!!!!! it is disgusting!!!!!!
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Replies (2)
Samsung South Africa's replyOfficial
18 Sept 2019, 10:06Good day Candice
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's reply18 Sept 2019, 10:06
Official
Good day Candice
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's replyOfficial
18 Sept 2019, 11:51We have requested our VOC department to follow up on your query and provide feedback.
Kind regards,
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's reply18 Sept 2019, 11:51
Official
We have requested our VOC department to follow up on your query and provide feedback.
Kind regards,
Kind regards,
The SamsungSA Team:^LZ