Bad service from Samsung

<p>I took my Samsung Gear Fit 2 to the Samsung service centre in Cape Town. The watch is only 3 months old and the screen was dead. It is still under warranty. I handed it in on 22 April 2017 and they said it would take 5 working days to repair. It is now far longer as the 5 working days, but nobody let me know what is going on. I phoned them a few times and send then an email, but nobody respond. I need my watch for training. Pleases assist to resolve the problem. The customer care is extremely bad.</p> <p>JOBCARD NO: SC7803</p>