SvdB
Stefan van der Berg
1 reviews | Active since May 2022
07 May 2022, 10:07
Bad service from Samsung
I called on the 8th of April about my washing machine that's broken and it's still under warranty nobody responded to my call I phoned 3 times already and nobody is coming back to me . When they will send a technician out I phoned again this morning 7th of May and still no answer when somebody will be able to repair my front loader washing machine. Bad service in South Africa and just getting worst and worst.
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Samsung South Africa's replyOfficial
07 May 2022, 10:09Good morning Stefan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Samsung South Africa's reply07 May 2022, 10:09
Official
Good morning Stefan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM