NM
Nozipho M

1 reviews | Active since Feb 2015

02 Feb 2015, 08:50

BAD SERVICE FOR LOYAL CUSTOMER!!!

I bought a washing machine 16 KG from them and they have been out to repair the unit two times already!!! This is not good service and I would like to be contacted asap regarding this issue!! I will report this to the CPA! Unless I am assisted I want my money back! Please can I be contacted on ***. This is not service!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Feb 2015, 17:10
Official
Hello morne_77,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA