GN
Goodman N
1 reviews | Active since Feb 2014
14 Feb 2026, 16:15
Bad service
My phone just switched off by itself, and it was out of guarantee. I took it to a Accredited Samsung service center and they fixed it and told me to come and collect it. To my surprise when I was on my way home the phone went off again and I took it back to the Samsung service Centre. They booked it in again. It's been over seven days now. No update.
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Samsung South Africa's replyOfficial
14 Feb 2026, 16:17Good day Goodman
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply14 Feb 2026, 16:17
Official
Good day Goodman
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK