AM
Alphy M
1 reviews | Active since Jan 2023
28 Sept 2023, 08:46
Bad Service
I am still waiting for the call from Samsung there is this guy Vaughan Milton who send me an email and i gave him my correct number to call but no call at all. Samsung is playing with customers for sure they take us for granted.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
28 Sept 2023, 08:47Good day Alphy
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply28 Sept 2023, 08:47
Official
Good day Alphy
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's replyOfficial
28 Sept 2023, 13:00Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply28 Sept 2023, 13:00
Official
Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
AM
Alphy M's updateReviewer Update
29 Sept 2023, 10:12I am not happy at all no one called me and they kept my cellphone because i am refusing to pay a fee of not fixing my cellphone with samsung.
AM
Alphy M's update29 Sept 2023, 10:12
Reviewer Update
I am not happy at all no one called me and they kept my cellphone because i am refusing to pay a fee of not fixing my cellphone with samsung.