RR
Ryno R
1 reviews | Active since Jan 2021
14 Jan 2021, 12:52
Bad service
Very poor after sales service. Got Buy & get vouchers to redeem from pre- covid (valid for 1 year). No feedback, no response on emails all return on calls made. Even gave me phone numbers out of use. No response on their facebook page
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
14 Jan 2021, 13:46Good day Ryno,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Samsung South Africa's reply14 Jan 2021, 13:46
Official
Good day Ryno,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
RR
Ryno R's updateReviewer Update
14 Jan 2021, 18:43Good day. Quick response... but I've heard this before. You have got no detail on my problem how can you investigate?
RR
Ryno R's update14 Jan 2021, 18:43
Reviewer Update
Good day. Quick response... but I've heard this before. You have got no detail on my problem how can you investigate?
RR
Ryno R's updateReviewer Update
15 Jan 2021, 10:40Good morning
I've contacted that numer a 100 times same result - Nothing not even a call back. I've sent mail to that address afew times - same result as calls. I shall send the mail again, lets see...
I've contacted that numer a 100 times same result - Nothing not even a call back. I've sent mail to that address afew times - same result as calls. I shall send the mail again, lets see...
RR
Ryno R's update15 Jan 2021, 10:40
Reviewer Update
Good morning
I've contacted that numer a 100 times same result - Nothing not even a call back. I've sent mail to that address afew times - same result as calls. I shall send the mail again, lets see...
I've contacted that numer a 100 times same result - Nothing not even a call back. I've sent mail to that address afew times - same result as calls. I shall send the mail again, lets see...