fJ
francois J
1 reviews | Active since Oct 2012
01 Nov 2024, 09:35
Bad service
We upgrade to samsung a55 and was told that you can get a free watch on the samsung members app as wee did apply on the members app then they said we have send the wrong documents we got the the right from mtn and send it to a email that they provide to send the right documents 1 wee later and a few phone calls and nothing gets sorted out
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Samsung South Africa's replyOfficial
01 Nov 2024, 09:37Good day Francois
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply01 Nov 2024, 09:37
Official
Good day Francois
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM