Bad Service Bad Product. DONT BUY SAMSUNG PRODUCTS

Worst service and worst product. Never buy Samsung Top Loader washing machine or Appliance!!!!!!! I Bought a Samsung top loader not even 1 year later the machine start to give error code 4C. In the manual it refers to all water problems. Done all trobleshooting reccomendations still not solved the issue. Then the motor just jammed up and got stuck. Insurrance paid out and they send me excactley the same one just an new model. Once again almost 1 years later it give same trouble as first one. Phone samsung and they let me do trouble all trouble shooting over phone. Once again no luck. We experience that we must was smaller loads to avoid the error. It is a 13kg machine but you can hardly load 7kg and them the error come up. Anything less no error. We phoned them again.They send a tech out to my house and confirm it is the control panel. They replaced it after its 2 year warantee. The tech confirm it is a problem on all of them since covid. A week later same problem and error. We phoned again and the lady at Samsung said we need to log a call and they will charge us due to the machine that is out of warantee. I question her because a week befor they came out and replace the panel but now we had to pay and she said it is passed its warantee so we need to pay.I ask her to get management to phone me no luck so far. It looks like if you bougjt the product the service is out the window. Please do not buy Samsung