WT
Wendy T
1 reviews | Active since Apr 2019
23 Apr 2019, 11:03
Bad service bad customer care bad product
Bad customer service phoned last week monday. An electrician would have phoned me in 3 days no phone calls. On phoning today 30mins of holding the phone got switched off. Very bad service
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
23 Apr 2019, 11:06Good day Wendy
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply23 Apr 2019, 11:06
Official
Good day Wendy
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's replyOfficial
23 Apr 2019, 11:09Good day Wendy
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply23 Apr 2019, 11:09
Official
Good day Wendy
Herewith your reference number:
***
SamsungSA:^LZ