Bad service, attitudes from employees from Samsung.

Bad service, attitudes from employees from Samsung.

DO NOT BUY SAMSUNG IF YOU EXPECT EXCELLENT OR ANY CUSTOMER SERVICE, SHOULD THINGS GO WRONG This is what Samsung promises: Nothing matters more to us than the relationships that we've built with our customers. I have reached out to Samsung about issues on the repair and the warrantee of a Samsung Flip 3 that they refused to honour the warrantee, they using a company warrantee SSS Cellular. They got a very bad track record on Hello Peter and business isn’t replying on all the bad complaints they getting, would have never give phone at them if we knew that, can’t imagin why Samsung will use such a company but to say Samsung also got a bad record on Hello Peter. Their evidence or reasons are total fabrication and lies. When SSSCellular accepted the phone, they said on the receiving slip there was only minor scratches on the back of the phone, the phone have some battery issues, work fine when charger is plugged in and die when remove charger cable, Will never buy any Samsung product in future, they use every excuse to not honour the warranty. When SSS Cellular technician checked the phone they said the phone was abused , really minor scratches on back of phone = abuse ,that’s why it can’t be repaired on the warranty , again fabrication and lies phone was never abused , when we contacted Samsung they said they believe SSS Cellular and not us We got 2 Samsung phones flip and a fold which is very expensive round 70k and they cannot honour a warranty I am busy to contact various other parties such the consumer protection agency, as well as various media, and lawyers in this regard.