QG
Quintin G
1 reviews | Active since May 2024
28 May 2024, 11:03
Bad service at Samsung Customer service HQ
I am beyond annoyed with Samsung, almost 4 weeks busy with warranty claim on phone i send them a POP that i got from Bid or Buy and they Rejected my pop they have a problem and with everything the proof is there that i purchased the phone, i will never buy a Samsung Device again.
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Replies (1)
Samsung South Africa's replyOfficial
28 May 2024, 11:06Good day Quintin
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply28 May 2024, 11:06
Official
Good day Quintin
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM