Bad Service and TV

Hi <br> I bought my Samsung TV (60 inch) R20 000 at Hi Fi Corporation 24 October 2015. I only played the TV two weeks thereafter it didn't want to switch off or on. If its off if switches itself on again.<br> <br> We contacted Samsung SA and the person dealing with my query is Azola, email, [Email Removed] I lodge a query through him and he never came back to me. Several times I had to call Samsung SA re my query ad I was then given a reference number ***.<br> <br> I still had to contact him regarding their process after two days I was given this reference. I emailed him regarding their process and he provided me with another reference for repairs *** with a telephone number for repairer's based in Pretoria ***. It too another week for my TV to be collected. Eventually it was collect 23 November from my house with a job card number 57888 with repairers from Samsung Pretoria and to date no one has contacted me either from Samsung SA or Repairers to provide feedback.<br> <br> I'm really concern if it worth buying expensive items if the supplier cant provide after service. Not having a TV for almost two weeks its like not drinking water for two week. I which someone can