JM
Judy M

1 reviews | Active since Mar 2019

21 Mar 2019, 09:48

bad service and there product is bad so disappointed in them

I am so disappointed in Samsung i have upgraded a galaxy note 9 from vodacom in January since i received the phone it was ok at first for a months. then after the second months the battery dies fast if i charge the phone like in the morning not even after a hour or so the battery drops to 30% power i went to samsung repair center to ask for there service there service was not good at all! i have the same issue with the samsung A7

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply21 Mar 2019, 11:49
Official
 
Good day Kelly

We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly. Please provide us with your contact details.
  
A senior customer service executive will contact you with further advise on this matter. 

Regards,
SamsungSA:^TM
Samsung South Africa
Samsung South Africa's reply22 Mar 2019, 15:31
Official
Good day Judy

Herewith your reference number:    

***

 
Regards,
SamsungSA:^LZ