Bad service and terrible washing machine.

Terrible after sales service. Bought a Samsung 15kg top loader wobble technology washing machine 4 months ago on 10 August. The spinning cycle stopped working and I've been battling for over 3 weeks since early December to get them to come and assess my machine. When you call to follow up as no one bothers to get back to you, their story keeps changing. I now sit with a "new" machine I can't use and have to do my washing elsewhere. Very disappointed in this brand and service. Don't waste your money on this machine. My previous machine of 10 years is still going. But I gave it to my mom when I bought the new one.That's why I automatically went with Samsung again. So sorry I did..