HB
Hein B
1 reviews | Active since Jan 2025
28 Jan 2025, 21:24
Bad service and bad warranty RE: ***
Don't buy samsung washing machine there after service is very terrible. Washing Machine is still under warranty but when they see the photos suddenly it's customer abuse. Strickland very long to get a message from them this is really bad now I am sitting with washing machine that's 1y4m old and already brocken and they cannot come out and fix it I wil never ever buy again samsung
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Samsung South Africa's replyOfficial
29 Jan 2025, 07:15Good day Hein,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply29 Jan 2025, 07:15
Official
Good day Hein,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM