MS
Mahmood S

1 reviews | Active since May 2012

06 Apr 2022, 18:53

BAD Service

Disappointed with Samsung, purchased a Samsung S22 Ultra Clear view case and was sent the S22 case. Logged a call with Samsung and up to now have not heard from Samsung.My next correspondence will be to Samsung Korea if I don't get a resolve.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Apr 2022, 18:55
Official
Good evening  Mahmood ,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung
:^NM