SM
Selena M
1 reviews | Active since Mar 2021
14 Apr 2021, 11:01
Bad service
I bought a Samsung s20 on the 13th of February 2021. I did put my claim in for my free gift the 15th of February i received an email within 7 to 14 working days the gift will be deliver. Up until today im still waiting for delivery i did follow ups numerous of time everytime they waiting on stock.. I'm very disappointed in their service
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Samsung South Africa's replyOfficial
14 Apr 2021, 11:02Good day Selena,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply14 Apr 2021, 11:02
Official
Good day Selena,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM