RN
Rassie N
1 reviews | Active since May 2023
23 May 2023, 15:24
Bad service
65 days after I claimed my free gift and 20 days since I send a mail to Samsung promotion twam
Helpful (0)
Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
23 May 2023, 15:35Good day Rassie
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply23 May 2023, 15:35
Official
Good day Rassie
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
RN
Rassie N's updateReviewer Update
23 May 2023, 16:03Really hope we can resolve this issue
RN
Rassie N's update23 May 2023, 16:03
Reviewer Update
Really hope we can resolve this issue
Samsung South Africa's replyOfficial
24 May 2023, 08:46The issue has been escalated to the responsible team, we will inform you once it has been resolved,please wait for feedback.^NM
Samsung South Africa's reply24 May 2023, 08:46
Official
The issue has been escalated to the responsible team, we will inform you once it has been resolved,please wait for feedback.^NM
Samsung South Africa's replyOfficial
26 May 2023, 11:42Dear Rassie,
We have sent the feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;^NM
We have sent the feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply26 May 2023, 11:42
Official
Dear Rassie,
We have sent the feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;^NM
We have sent the feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;^NM