1 reviews | Active since Feb 2019
Bad service
I have purchased a note 20 ultra 5g on September 28 2020, the device deal had a special of a wireless UV sterilizer charger to be claimed. I have claimed the UV case on the 29th of September 2020. I have not recieved it to this day. I have called Samsung and I have spoken to people on numerous occasions of which I did not recieved any help. I am posting this here for someone to assist me. Samsung should not Rob their customers of their rights to certain products that were advertised. I demand yourl get my stuff sorted immediately or I will take this further. Disappointed. This is my second review for the same problem. Cause Samsung can't even assist their customers after posting on hello Peter. This is the worsts customer service I recieved in my entire life. Huwawei is 100 times better
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Apologies for the service delay.^NM
Apologies for the service delay.^NM
Apologies once again for the inconvenience caused
Apologies once again for the inconvenience caused