hL
hlompho L

1 reviews | Active since Feb 2014

28 Apr 2015, 10:32

BAD SERVICE

I took my phone for repairs at Samsung smart care centre in Constantia Business park on the 22/04 and i was told it will take only 2 to 5 working days for the phone to be fixed but even know i haven't received a call to tell me how much it will cost ,i hate the fact that im the one who contacts them with an update and every time i get a different story coz they don't bother to call me for an update, i honestly never expected such bad service from Samsung<br> <br>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply28 Apr 2015, 17:06
Official
Hello kgomo890307,

We confirmed with the service centre that it has made contact with you and you were advised that unit has liquid damage and a quotation was sent to you.

Please dont hesitate to contact us with regards to any Samsung product on ***

Kind regards
Samsung SA