1 reviews | Active since Jan 2021
BAD Service
I bought a Samsung fridge at Game the glen Mall, the service from Game was so bad ,I gave them strict instructions to deliver on Saturday but I got the call while am at work so say my delivery was out , now back to Samsung, Samsung had a sale whereby you need to register the fridge for the extended warranty ,I have been struggling to register ,Saturday the 27th I went back to game the glen to tell the lady who was helping when I purchase the fridge that am not winning with the registration , her Name is Tumi she then tried to register she couldn't come right as well , mind you while am at the store she is using my data to do all this , then one of her seniors come and tried to assist he couldn't win as well , he then took my details and apologies and say he will get a technical person to assist , today is Wednesday nothing has happened and TODAY is the last day to register, for peace of mind rather buy LG , Samsung has a very bad service PERIOD , I have to carry the cost of calling and travelling to the store begging for SERVICE ,they are really PATHETIC
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
