LC
Lori C
1 reviews | Active since Jan 2026
16 Jan 2026, 09:57
Bad Service
I bought a brand new Samsung washing machine from Hi-Fi Corporation in August. I have had three separate issues with it and have received the worst level of service. The most recent issue occurred in November and I am still waiting for a repair team to come and assist. I have not had a washing machine for two months and I cannot get help. I have emailed, begged and gone on social media. I am so disappointed and frustrated.
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Replies (1)
Samsung South Africa's replyOfficial
16 Jan 2026, 09:58Good day Lori
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply16 Jan 2026, 09:58
Official
Good day Lori
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK