BAD SERVICE

Hi<br> <br> I would just like to complain about the poor service im getting from Samsung in Cape Town. I have a Samsung Zoom my fone fell and my screen doesnt work. I downloaded ADH long time ago and took my device in for repair a few weeks ago.They told me it will take a week.<br> <br> 3 weeks have been passed, im the one who calls in caling 10 times a day no one answers, when they do then I get the saying we will call you back. I foned Friday and the lady said your device will be fix tomorrow which is the saturday and i just didnt believe her. Today (24-3-2016) I foned again and the lady by the Name Tracey said \ Oh you need to come fetch your fone unrepaired and take it to Montague Gardens Yourself\" THATS PATHETIC SERVICE!!!<br> <br> I Stay in Stellenbosch so i must drive all the way to cape town pick up my fone in canal walk and drive to Montague Gardens which is 5 minutes away from each other. SERIOUSLY!!!!!! THIS IS REALLY BAD AS I NEED MY FONE URGENTLY!!!!<br> <br> "