1 reviews | Active since Jan 2013
Bad Service
I took my Samsung S6 in for repairs on the 12th of Dec. I told them that my phone was overheating and that people cannot hear me when making phone calls.<br> <br> I fetched it on the 22nd and the phone was still not fixed. I then had to take it back in again for repairs, the same issue. Yesterday I fetched the phone again and still the same problem! Phone overheats and people cannot hear me.<br> <br> Its so darn frustrating. It has been 5 weeks and still no luck! They have replaced many parts on the phone but it is still not working. My phone is only 5 months old!!!<br> <br> I now have to take it back to them and for them to possibly not fix it again! I am without a phone for 5 weeks already!<br> <br> I am upset and need this issue to be resolved ASAP.
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. Ref ***
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Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. Ref ***
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
