LJvR
Landman Janse van Rensburg
1 reviews | Active since Sept 2012
24 Feb 2021, 16:36
Bad service
I was at samsung with an issue regarding my Galaxy S20 Ultra and the people at the desk was rude and didnt want to assit me. The Store in Menlyn didn't even look at my problem. They only wanted to book it in..
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Replies (1)
Samsung South Africa's replyOfficial
24 Feb 2021, 16:37Good Day Landman,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply24 Feb 2021, 16:37
Official
Good Day Landman,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM