1 reviews | Active since Jul 2018
Bad service
Good morning, I have bought a new Samsung 9kg washing machine from Game Keywest in March. Since the first wash the clothes were not properly rinsed. We have been to Game twice to report the problem. They referred the problem to Samsung. Samsung has sent agents to my house twice and the problem is still not solved. Agents had no Identification for a start, secondly they have not identified the problem. I am very disappointed with both Game as well as Samsung. I would certainly not recommend them to anybody and will not do business with them any more. Thank You. MC Botha ********** 398
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MS
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MS