1 reviews | Active since Jul 2018
Bad Service
I had a 55 inch curved TV replaced under guarantee, they delivered the latest flat screen led tv (less in value to my original purchase) and promised to replace once they had stock of the curved 55 inch TV. My email are not answered and yet strange enough all the Samsung shops have stock of this TV but not the service center. Absolute disgusting service from a huge corporation.
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team
^MS
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team
^MS