Lvdm
Lorna van der merwe
1 reviews | Active since Jan 2015
29 Jan 2015, 15:30
BAD SERVICE
Took my samsung s5 mini (3 months old) in. It had quite a few problems. I was told i would get feedback from above mentioned service centre. Since then i have been trying to call, but no phone is answered ever. Have sent emails which i have received response saying call back later.. Still no phone answered and no feedback from this centre. Needless to say i am appalled by this service. And will NOT BE PURCHASING A SAMSUNG DEVICE EVER AGAIN
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Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
29 Jan 2015, 16:09Hello lornzi006,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply29 Jan 2015, 16:09
Official
Hello lornzi006,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
