1 reviews | Active since Oct 2017
Bad service
The most Pathetic service I have ever received from any service provider . It's been almost two weeks still waiting on my phone to be repaired. Waited almost a week for my quote which was promised within 48hrs. When I received the quote I Paid immediately....still waiting on phone. The ********** 151 nobody answers. Called in a dozen times. Been to the centre twice. This is pathetic service. Still don't know the status of my repair. This will Definately be my last Samsung phone. Definately moving to APPLE!!
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SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA