RT
Rayaan T

1 reviews | Active since Aug 2015

06 Aug 2015, 16:20

bad service

Firstly am not impressed at all with the services from Samsung. After several calls to get the manager to call me back am still waiting on feedback. I brought my cellphone in on Saturday 1/08/2015 ,was told I will get a email on Monday to hear the outcome.still no replies!!!!.Can someone please get back to me!!!! REF CS_***.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Aug 2015, 16:42
Official
Hello raytal,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our customer service division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard

Kind regards
Samsung SA