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Fofo B
1 reviews | Active since Feb 2015
09 Feb 2015, 16:45
Bad service
<br> Don't touch them. Whatever their sales people promise you, get it in writing, signed by them because, once you signed on the dotted line there is no <br> going back, the only thing I promise you will receive is the most polite letter from the Managing Director thanking you for entrusting your very valuable business with them!!!!!! What are they talking about? The sales person that sold us the system did not only misrepresent what the system can do, he NO LONGER works there!!!<br> <br> So disappointed, now the system has gone for repairs and only heaven knows how long it will take to get it back.
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Replies (1)Samsung South Africa's replyOfficial
10 Feb 2015, 10:20Hello Silex,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
Samsung South Africa's reply10 Feb 2015, 10:20
Official
Hello Silex,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
