mm
mogamat.mentoor mogamat.mentoor

1 reviews | Active since May 2017

24 May 2017, 15:45

Bad service

<p>I am now waiting for a month for my device and is not getting any feedback on when I will get my device back. This is extremely bad service. They keep saying that they waiting for the part. When I phone, I am promised they will get back to me. Worst service provider ever.</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply22 Jun 2017, 12:34
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number:

A senior customer service executive will contact you with further advise on this matter.***

Regards,

SamsungSA