aP
anit P

1 reviews | Active since Aug 2016

20 Jan 2017, 13:03

Bad Service

<p>I had booked a service repair call at samsung constantia and was told that someone would be here in the morning of the 20th january 2017. nobody came out and no one called as well.</p> <p>i tried calling the center again and after holding for 20min now they say it will take 48 hours before someone can come out. </p> <p>terrible service</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Jan 2017, 13:25
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our Voice of customer team under reference number;***.

A senior customer service centre will contact you withf urther advise on this matter.

Regards,