dD
danielmccsa D

1 reviews | Active since Sept 2016

29 Sept 2016, 15:48

BAD SERVICE

<p>My 4 year old oven has broken down 3 times in 10 months. Every time its the same thing. The comapny samsung use to repair their ovens, liptronics, is ***********. I complained to samsung customer service 2 weeks ago and it still has not been resolved. </p>

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply30 Sept 2016, 12:57
Official

Hi Daniel

This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team

dD
danielmccsa D's update19 Oct 2016, 12:54
Reviewer Update

Your offer of R600 for my 4 year old oven is a joke. The audacity to sell me a new one at a ridiculous price is disgusting. I will never buy a samsung appliance again.