Bad Service

<p>On the 21 March 2016 i bought Samsung J7 from Markhams Moruleng Mall in less than 4 months the phone started to give me problem and i took it back to markhams and was booked for repair on the 16 July 2016. On the 16 August 2016 markhams called me to fetch the phone and it is still doing the same thing and the problem with the phone is worse. I called samsung they said i must book the phone again for repair the lady by the name of Didi Kubi said i must book the phone 3 times then they might give me a new phone, and i requested to talk to the manager Didi told me the manager is in the meeting and told me her surperviser by the name of Thuli Makhubu will call me in 5 minutes and i waited for three hours and i called again Didi answered again and drop the phone on my ears</p>