BAD SERVICE

I don't know who is worse<br> <br> Samsung that never answers their phones or PowerCare Edenvale that cant call a client back<br> <br> short story <br> <br> 06/05/2015 - handed in a Samsung s4 for cracked screen and main bored replacement (2 warranty claims) <br> 11/05/2015 - called Power Care for an update (received update \work in progress") they cant tell me what exactly <br> 12/05/2015 - called Power Care again for an up date and again received \""work in progress\"" as a response<br> 13/05/2015 - Called Power Care for an update - again same story"