Bad Service

I have a contract for my Samsung s4 with Telkom.<br> <br> Took my phone for repairs for the first time.<br> <br> The phone got fixed, they told me i must go buy a battery, no one assisted e with a battery they told me i can go anywhere<br> <br> Two days later, the phone died again<br> <br> Took it back to the samsung store tygervalley, they said it must go to the smartlab<br> <br> The first thing you do, take the customer Sim and battery out then send to the repair center, this didn't happen they send everything to them.<br> <br> They come back with a quote more than R3000 claiming i used a generic battery, they would have fixed it if there was no battery and blame the battery, but i was told i can buy any battery i dont know phones alot<br> <br> this is the first time i send my phone for repairs<br> <br> Im not going to pay for the damage as Samsung promised they will fix it for free in the store no quote was mentioned and Samsung needs to live up to there promise<br> <br> Please can i get Feedback asap.