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nanatso.dimakatso nanatso.dimakatso

1 reviews | Active since Jul 2017

14 Jul 2017, 16:20

Bad service

<p>I bought a Samsung s8 that is extremely expensive and have a very sensitive screen my knowledge was the phone should be covered for ash repairs as it is expensive to my surprise Samsung tells that s8 does not have this service if I had knowledge about this I wouldn't have bought this unit. I'm writing this because I know that all customers that r using this unit are not aware of this..</p>

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Replies (2)
Samsung South Africa
Samsung South Africa's reply16 Jul 2017, 16:44
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA

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nanatso.dimakatso nanatso.dimakatso's update28 Jul 2017, 10:46
Reviewer Update

It's almost 3 weeks I haven't heard anything from from this company their service is very poor I must say