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Akshay R
1 reviews | Active since Dec 2021
18 Jan 2026, 12:21
Bad quality on TV
Ever since I purchased my TV, I got back to the store and they assisted in logging a query with Samsung and i also logged multiple queries in their chat portal. They are no assistance and say everything is fine when its clearly not. Technicians came in and done a check and said there's nothing wrong. Its been months and I have an issue with the tv and I asked for a refund to purchase a newer model but they're of no assistance.
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Samsung South Africa's replyOfficial
18 Jan 2026, 12:24Good day Akshay
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply18 Jan 2026, 12:24
Official
Good day Akshay
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK