bad quality !!! even worst feedback!!!

a month ago, i logged a report about my samsung dishwasher. I was called by Siyabonga regarding the dishwasher and the unit was collected by Liptronics. Liptronics could not find the fault on the dishwasher and returned it to me. i have been trying to contact Siyabonga, but he is never available, instead he replies on this website stating that he can not get hold of me. I sent countless mails, but no reply. 2 days ago i called Samsung again, this time i wanted to speak to Siyabongas manager, Sylvester, which was also not available, i was promised that he will call me back, which he never did. I once again called and spoke to Mary who told me that Liptronics can only fetch the unit in 2 days time. 2 days later, no response and i am still stuck with the faulty unit! Seems like the lifespan of a samsung dishwasher is 3 years, and the service dilevery is just as bad! Id much rather opt for a better brand.....never a samsung again!