RS
Riaan S

1 reviews | Active since Sept 2015

12 Feb 2019, 15:41

Bad quality.

I have been a loyal Samsung customer for about 5 years, I have 6+ Samsung products but I think it is time to change, the reason i always used samsung is because of the quality of the product, but it seems it has gone down, I've had my Samsung Galaxy S9 + for about 8 months only now and the charger is already faulty, my tablet hasn't been able to switch on for almost 2 years, and I'm just fed up with this type of quality product.

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply12 Feb 2019, 15:43
Official
 Good day  Riaan S We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
 A senior customer service executive will contact you with further advise on this matter.  Regards,
 SamsungSA:^LP
Samsung South Africa
Samsung South Africa's reply12 Feb 2019, 16:55
Official
 Good day  Riaan S  Herewith your reference number:    

*** Regards,
 SamsungSA:^LP
Samsung South Africa
Samsung South Africa's reply12 Feb 2019, 16:57
Official
Good day Riaan
Herewith your reference number:    
***
  
Regards,
SamsungSA:^LZ