CT
Chezlan T
1 reviews | Active since Mar 2012
27 Mar 2022, 13:11
Bad promotion on deals
I bought 3 Samsung fe21 phones on promotion with vodacom and was supposed to get 3 tablets with it as per the promotional deal. It's been 6 weeks and still no delivery, I called the number provided and for the last 2 weeks they don't even answer their phones?
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Samsung South Africa's replyOfficial
28 Mar 2022, 08:14Good morning, Chezlan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
Samsung South Africa's reply28 Mar 2022, 08:14
Official
Good morning, Chezlan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM