gT
gwyneth T
1 reviews | Active since Mar 2009
08 Dec 2015, 17:29
bad product - cell keeps restarting
SAMSUNG phones are absolute ****!!!!!<br> I purchased a samsung gio a few years ago and it gave me no end of hassle so I just used it to surf the net. Then I purchased a Samsung pocket. Now this one just keeps restarting and closing down and discharging the battery. If this is an example of SAMSUNG quality then you can keep it and every Samsung device ever made. Out of sheer desperation I have resurrected my 9 year old Nokia phone which seems to work perfectly and NO perpetual restarting, closing down, discharging and generally mucking around.<br> I will never, ever buy another Samsung Device ever!!!! They are just plain garbage.
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Replies (1)Samsung South Africa's replyOfficial
09 Dec 2015, 08:01Hello gwyn,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards
Samsung Team
Samsung South Africa's reply09 Dec 2015, 08:01
Official
Hello gwyn,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards
Samsung Team
