IN
Izak N
1 reviews | Active since Nov 2015
09 Mar 2016, 14:05
Bad Product
I upgrade my contact to a Samsung Neo Core Plus and its has been in to Vodacoms workshop fot two times now and the phone still does not work properly. The new software does not want to upload on the phone because the phone is still not working properly. What must a person do, because nobody wants to help a person and thet want to send my phone to the repairshop again. Who wants a phone who has been to the repairshop three times. Thats bad news.
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Replies (1)
Samsung South Africa's replyOfficial
09 Mar 2016, 15:33Hello Izaknel,
Hello Izak Nel
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
Hello Izak Nel
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
Samsung South Africa's reply09 Mar 2016, 15:33
Official
Hello Izaknel,
Hello Izak Nel
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
Hello Izak Nel
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards