Bad Poor Worst Customer service

At of February 2022 I pre ordered my Samsung galaxy s22 ultra and a s22 plus. With the ultra I ordered a galaxy classic 4 watch. Both came with galaxy buds Pro and live as part of the promo. I only got my phone a month later after numerous fights with my cellphone provider and it wasn't even the colour I wanted. To my shock my watch wasn't there. I had to wait till end of mid May to get my watch. For my buds pro I had to wait a further month to get them. I kept calling and fighting with no luck. I eventually got them. It's been almost 3 month since I claimed the buds live for the S22 plus. I still don't have them. I am angry and disappointed in a brand I've supported since the Samsung galaxy S3 Era. This is unacceptable and to top it off I'm the one who constantly calls them, no one from their team will ever call and give me an update. This is POOR customer service at its best.

I've paid for these products it's not like one gets them for free.