ZM
Zininzi M

1 reviews | Active since May 2025

20 May 2025, 09:10

bad experience with A24

I use a Samsung A24, i must say i have never been this disappointed by a Samsung product, my phone regularly freezes, does not charge at times and i know for a fact my system is updated because that the one thing i check frequently and my colleague also struggles with the same challenges as me with his Samsung A-series. tjooh! am greatly disappointed

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 May 2025, 12:40
Official
Good day Zininzi
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
SamsungZA
:^NM