CG
Chantelle G
1 reviews | Active since Jul 2015
12 Sept 2026, 15:53
Bad customer service Samsung Fourways crossing
We made a big purchase at Samsung Fourways crossing Absolutely shocking service they wanted to charge us R500 for delivery for 5 minutes down the road! Seriously guys most other places offer free delivery if you make a big purchase The sales guy is all ready to take his commission but can't even arrange free delivery! Absolutely shocking customer service Certainly won't be going there again!
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Samsung South Africa's replyOfficial
12 Sept 2026, 15:57Good day Chantelle
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply12 Sept 2026, 15:57
Official
Good day Chantelle
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM