1 reviews | Active since May 2016
BAD CUSTOMER SERVICE
I've been into the Samsung store twice and was almost completely ignored on both occasions. The second time i had to wave and call a consultant for assistance. And when not getting the answer i need i reach out to Facebook page to get the same lack of service! Train your people because your products aren't cheap for the **** Customer Service provided! All i want is stock for phone cover! The website doesn't have stock, so i get referred to the check where to find the samsung store.... like i havent already done that. The stores doesnt have stock either... no one can tell when there will be stock and why the flipping website has different costing for the same item than the store....h wait i was told in store its a separate entity yet they have all other online specials and no no one is going to source the product for you. So just somewhere else. Maybe to a store where people wanna do there jobs!
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^MN
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^MN
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;^NM
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;^NM
